The Government has updated the Coronavirus Business Closure Regulations. From 13th May, shops and retail businesses that remain closed, can now provide a click and collect service. On the 1st June, the Government will look to ease the business closure regulations, as long as it is safe to do so and there is not an increase in the rate of infection. This guidance aims to provide businesses information that can help them operate a click and collect service in the safest, responsible way.
Running a click and collect service in a busy high street is very different compared to supermarkets and retail parks. The followed guide provides businesses with simple advice and information on what to consider in running click and collect, that
• Keeps staff and customers safe,
• Maintains social distancing and
• Helps reduce the impact and anxieties that may arise from customers from a
number of shops, competing for public space.
Please use the below as guidance in line with government regulations.
Where can you get more advice
Further helpful advice for shops and branches can be found https://assets.publishing.service.gov.uk/media/5eb9703de90e07082fa57ce0/working-safelyduring-covid-19-shops-branches-110520.pdf and on Working Safely During Coronavirus (COVID-19) – 8 Guides by workplace https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19